# Write a guest WiFi rollback brief

Decide how to return to a known working guest experience before beginning a change.

Source: https://www.voqadowifi.com/field-notes/guest-wifi-rollback-brief

## Your working brief

### Known working state

Your notes: 

### Backup reference

Your notes: 

### Stop signal

Your notes: 

### Authorized recovery owner

Your notes: 

### Recovery evidence

Your notes: 

## Practical steps

1. Describe the known state
Record the working guest journey and reference the administrator’s approved configuration backup. Make clear which configuration the team means by “previous.”

2. Name the stop signals
Choose observable reasons to stop, such as a failed acceptance test or running past the approved window. Avoid an open-ended instruction to keep trying until it works.

3. Verify the restoration
After the administrator restores the approved state, repeat the agreed guest connection checks. Tell staff which experience is active and record any remaining issue.

## Review before acting

A rollback is finished only when the restored experience passes its checks. Retain both the failed-change observations and recovery results for the next attempt.

Watch for: Do not improvise recovery by changing staff or payment networks to provide temporary guest access.

This worksheet is a planning aid. Confirm product availability and the approvals needed for your specific environment.