The world's first and only free Social WiFi serviceFree guest WiFi software for hotels
Priced by account, never by the room. Every guest asks for the WiFi before they ask anything else, and this is the free plan that turns that request into a guest record you own.
Capture guest emails, automate reviews, and run campaigns on the TP-Link Omada or Ubiquiti UniFi hardware you already own. Apply for the free plan with your email address. No card, no sales call.
- Free forever, not a timed trial
- No credit card and no sales call
- Works on Omada and UniFi hardware you already own
- Your guest data stays exportable at any time
Create your free account
Tell us about the property and we will send a link to set your password, plus the Omada and UniFi setup guides. No card, no sales call.
Room count is the wrong unit to buy software in
Most hotel technology is sold by the room, which means the bill grows every time you open a floor and the price you were quoted stops being the price you pay. Our published pricing counts locations. Nothing else.
The right hand column describes a pricing model, not a named competitor, and we are not going to invent their numbers for you. Every figure in the left hand column comes from our own published pricing, and the $16 is simply $49 divided by three properties.
Where a hotel loses the guest it just hosted
A restaurant loses a customer for an evening. A hotel loses one for a night, a week, and then a lifetime of trips to the same city. The gap is always the same: nobody wrote anything down.
Check in
The guest asks for the WiFi code before they ask where the lift is. That is the single most reliable moment of attention a hotel gets, and in most properties it is spent on a password written on a card.
On the free planDuring the stay
Two nights, maybe five, every device in the room on your network. The guest is inside your building, deciding whether to eat in the restaurant or walk into town, with no message from you either way.
On the free planCheck out
They leave at eleven. If the stay was good, the review they might have written gets written on the booking site instead, where it helps the booking site.
Capture on free, automation on GrowthAfter the stay
The next trip to your city is booked somewhere else, because the only party who wrote to them was the platform that took the commission on the last one.
Automation on GrowthThe booking platform owns the guest, you own the bed
A guest who arrives through an online travel agent arrives with a masked email address. You host them, feed them, clean up after them, and you finish the stay without a way to contact the person who slept in your room. The portal is one of the few moments where the guest can choose to give you that address directly.
A returning guest is a stranger at the desk
Third stay this year, same room type, same preference for a quiet floor, and reception meets them as if it were the first time. Guest data is not surveillance here. It is the basic courtesy that a small hotel used to manage with a memory and a ledger, and that a busy one now cannot.
Length of stay is your best segment and you cannot use it
A one night business guest and a family on a five night holiday want different things from you: the first wants breakfast timing, the second is a candidate for the spa, the restaurant and a late checkout. Without a guest record, both receive the same nothing.
Bad WiFi becomes a review before it becomes a ticket
Guests almost never tell the desk that the signal on the third floor is weak. They tell the internet, on the way home, in public. A portal at least puts your name and a way to reach you between the guest and the router.
Does it talk to the PMS? Not out of the box, no.
There is no turnkey property management system connector today. Guests can sync to a Mailchimp audience on the Growth plan. For anything further, pushing arrivals into a PMS or a CRM, outbound webhooks fire on portal and campaign events, and Enterprise adds direct API access for a team willing to build against it.
If your requirement is a supported, named integration with the system that runs your front desk, then this is not the product for you yet, and the free plan will not change that. We would rather you read that sentence now than hear it on an onboarding call.
What the Starter plan actually covers
Copied from our published pricing with nothing rounded in our favour. Starter is free forever, and no part of it switches off on a date.
25 guest logins every month
The counter resets monthly and never expires. There are no overage charges on any VoqadoWiFi plan, so the limit is a ceiling, not a bill.
1 location
One property. A group with a second or third hotel needs Growth, which covers 3 locations for one flat price rather than a fee per site.
A branded captive portal
Your identity rather than ours on the screen a guest meets at check in. Custom branding is included on the free plan.
Email capture with GDPR consent
A name, an email address, and a consent box that starts unticked. Getting online and agreeing to hear from you stay separate, and every consent is timestamped.
CSV export of the guest list
The addresses your guests give you directly are yours. Export them at any time and take them to whichever email tool the group already pays for.
Basic analytics and email support
A basic analytics dashboard, and email support from the people who build the product rather than a ticket queue.
Do this arithmetic before you plan around 25 logins
A login is a device, not a booking. A couple travelling with a phone each and a tablet is three logins from one room. Take your own arrivals for a normal week, multiply by the devices a typical party carries, and you will see how quickly a 25 login allowance is spent.
That is the correct way to read Starter for a hotel: a live pilot on one property, long enough to see your real consent rate and how the portal behaves on a tired arrival at midnight, before anything is budgeted. Growth carries 3,000 logins a month, which is 120 times the Starter allowance, for the point where the pilot has answered its question.
Every limit here matches our published pricing. If the two ever disagree, trust the pricing page. The general free plan explainer lives on the free plan page.
Three steps, on the hardware you already own
VoqadoWiFi supports two controller platforms, TP-Link Omada and Ubiquiti UniFi, and sits in front of the access points already mounted in your corridors. No floor goes offline and no contractor comes back.
Point the controller in the comms cupboard at the portal
VoqadoWiFi is an external captive portal. Your TP-Link Omada or Ubiquiti UniFi controller points at it and every access point in the corridors keeps doing exactly what it does now. No hardware to buy, no cabling, and nothing that requires a floor to be taken offline. If the install was inherited from a contractor who has since disappeared, the compatibility checker settles it in about a minute.
Check my controllerBrand the splash screen and write the consent line
Logo, colours, and the sentence a guest reads before ticking the box. For a hotel this line matters more than most: say plainly whether you will write once before a return season or once a week, and then keep to it. Guests forgive a hotel that says what it will send.
Guests connect on arrival and the record exists
The guest joins the network from their own phone and chooses whether to hear from you. Reception is not asking anyone for an email address, nothing is typed at the desk, and the first 25 logins each month land on the free plan.
When a property should move to Growth
A free plan that quietly behaves like the paid plan is a trial with better manners. Here is what Starter leaves out, and the point at which a working hotel should stop using it.
Not on Starter
These sit on Growth at $49 a month.
- AI Guest Host with memory and greeting
- Post visit email on an automatic two hour delay
- Google Review automation
- Birthday campaigns and re-engagement flows for past guests
- Native TP-Link Omada and Ubiquiti UniFi integration
- Mailchimp sync
- Real time dashboard, guest profiles and history, location comparison
- Priority support
White label portal with no Voqado branding, and API access, are Enterprise features. For a group with more than three properties, Enterprise is the tier that carries unlimited locations.
Growth, $49 a month
- Your arrivals fill 25 logins in the first days of the month. Growth carries 3,000 logins a month, which is the tier built for a property running at occupancy.
- You have a second or third property. Growth covers 3 locations inside one flat $49, so the second hotel does not double the bill.
- You want the post stay email and the review request to send themselves rather than sitting on a duty manager who is already stretched.
- You want a real time dashboard and guest profiles with history, so a returning guest is visible as a returning guest.
Until one of those is true, stay on Starter. Nothing expires to push you across, there are no overage charges on any plan, and the guest list stays exportable whichever tier you sit on.
Compare Starter and GrowthFree hotel guest WiFi, answered
Tonight's arrivals will ask for the WiFi
They ask before they ask about breakfast. Starter is free forever on 1 property and 25 guest logins a month, so you can find out what your own guests do with that moment without a card, a call, or a per room quote.
Works with TP-Link Omada and Ubiquiti UniFi controllers.
Claim the free hotel plan
Two fields that matter and one you can skip. We reply with a link to set your password.