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VoqadoWiFi
Retail. Free plan, no card required

The world's first and only free Social WiFi serviceFree WiFi marketing for retail stores

Your door counter knows how many people came in. It will never know one of their names. This is the free plan that starts fixing that, in the shop you already trade from.

Capture guest emails, automate reviews, and run campaigns on the TP-Link Omada or Ubiquiti UniFi hardware you already own. Apply for the free plan with your email address. No card, no sales call.

  • Free forever, not a timed trial
  • No credit card and no sales call
  • Works on Omada and UniFi hardware you already own
  • Your guest data stays exportable at any time

Create your free account

Tell us about the shop and we will send a link to set your password, plus the Omada and UniFi setup guides. No card, no sales call.

Free forever plan. No credit card and no sales call.

The shape of a trading day

Footfall you can count, customers you cannot name

A shop measures the top of this funnel obsessively and the bottom of it barely at all. The bars below are deliberately unlabelled by percentage, because your shop is not an average and we are not going to invent a figure for it.

Walked past the window

The street. You pay rent for this and can do nothing with it.

Came through the door

Your footfall counter sees a number go up. That is the entire extent of what it tells you.

Browsed, touched things, left

The largest group in most shops, and the one you have no way of ever speaking to again.

Bought something

A receipt, a card payment, and a name only if they happened to be on a loyalty scheme.

Can be contacted again

The only line on this chart that compounds. Guest WiFi is one of the few ways a physical shop can widen it.

A first visit is worth what the second one is

A shop with no way to contact a browser has to buy that person back through the window, through rent, or through advertising, every single time. A consented list is the only audience a shop reaches without paying again.

Your quiet Tuesday needs an audience, not a poster

A sale rail, a new delivery, a late opening. These need to reach people who have already stood in your shop, and social platforms will show your post to whichever fraction of your own followers they feel like.

The browser is the whole opportunity

Loyalty schemes only ever capture people who reached the till. Guest WiFi is one of the few mechanics that can reach the larger group who looked, liked it, and walked out with nothing.

Setup

Three steps, on the hardware you already own

Nothing gets installed on the shop floor and nothing gets bought. VoqadoWiFi supports two controller platforms, TP-Link Omada and Ubiquiti UniFi, and runs as the portal in front of them.

1

Point the access point in the shop at the portal

VoqadoWiFi is an external captive portal. Your TP-Link Omada or Ubiquiti UniFi controller points at it, and the access point above the till or behind the fitting rooms keeps doing exactly what it does now. There is nothing to buy and nothing to install on the shop floor. The compatibility checker will tell you in about a minute whether the kit you inherited qualifies.

Check my hardware
2

Brand the splash screen and make the offer worth it

Logo, colours, and the line a shopper reads before ticking the consent box. In retail this is a trade, and everyone knows it. Say what you will send, whether that is first look at a sale or a note when a size comes back in, and a browser has an actual reason to hand over an address.

3

Shoppers connect, and browsers become contactable

Someone on your shop floor joins the network to check a price or a review, sees your portal, and chooses whether to hear from you. Nobody at the till has to ask for an email address at the exact moment a customer wants to leave. The first 25 logins each month land on the free plan.

The free plan, in full

What the Starter plan actually covers

Taken straight from our published pricing. Starter is free forever, there is no card at signup, and no part of it stops working on a date.

25 guest logins every month

The counter resets monthly and never expires. There are no overage charges on any VoqadoWiFi plan, so the limit is a ceiling rather than a bill.

1 location

One shop. A second branch, or a shop and a concession, needs Growth, which covers 3 locations for one flat price.

A branded captive portal

Your shop, your colours, your offer, on the phone a browser is already holding while they stand in front of the rail. Custom branding is on the free plan.

Email capture with GDPR consent

A name, an email address, and a consent box that starts unticked. Access to the network and permission to market stay separate, and every consent is timestamped.

CSV export of your list

The shoppers you collect are yours. Export the file at any time and take it to whichever email tool you already use, or take it away entirely.

Basic analytics and email support

A basic analytics dashboard to watch the list build, and email support from the people who build the product.

Read 25 logins as a sample, not a database

Twenty five logins a month works out at fewer than one a day. No shop is going to build a mailing list worth mailing at that rate, and we are not going to suggest otherwise.

What twenty five logins does buy you is the answer to the only question that matters before you spend anything: will the people in my shop actually connect and consent? Run it for a month on a normal trading pattern. If nobody joins, you have learned that for free and you owe us nothing. If the twenty five fill in the first week, you have your answer too, and Growth carries 3,000 logins a month, which is 120 times the Starter allowance.

Every limit here matches our published pricing. If the two ever disagree, trust the pricing page. The general free plan explainer lives on the free plan page.

Before you get the wrong idea

Four things retail WiFi marketing is not

Retail technology is sold with more imagination than most, so here are the limits in writing, before you spend an evening on setup rather than after.

It does not see the basket

VoqadoWiFi does not connect to your till or your ecommerce platform, so it cannot tell you what a shopper bought, what they spent, or whether an email led to a sale in store. If you want the WiFi list joined to transaction data, you would export the CSV and do that join in whatever system holds your sales.

It does not follow anyone around the shop

This is a captive portal, not a footfall analytics or in store location product. It does not map dwell time by aisle, count how long somebody stood at the sale rail, or track a device that never joins the network. What it records is what a shopper deliberately typed and consented to.

It only sees shoppers who join the WiFi

Plenty of people will walk your shop on mobile data and never connect at all. Your captured list will always be a subset of your footfall, and any vendor who implies otherwise is selling you a number rather than a tool.

It cannot make an offer worth opening

The software delivers a message. Whether that message earns a second visit is your merchandising, your pricing and your writing. We can promise the ask happens. We cannot promise it works, and a page that told you otherwise would be lying.

The honest part

When a shop should stop using the free plan

A free plan that quietly behaves like the paid plan is a trial with better manners. Here is what Starter leaves out, and the trigger for moving.

Not on Starter

These sit on Growth at $49 a month.

  • AI Guest Host with memory and greeting
  • Post visit email on an automatic two hour delay
  • Google Review automation
  • Birthday campaigns and re-engagement flows for lapsed shoppers
  • Native TP-Link Omada and Ubiquiti UniFi integration
  • Mailchimp sync
  • Real time dashboard, guest profiles and history, location comparison
  • Priority support

White label portal with no Voqado branding, and API access, are Enterprise features. A chain past three shops belongs on Enterprise, which carries unlimited locations.

Move when one of these is true

Growth, $49 a month

  • The 25 logins filled and the list was still growing. Growth carries 3,000 a month, which is the difference between a sample and something you can actually mail.
  • You have a second or third shop. Growth covers 3 locations in one flat $49, and adds location comparison so you can see which branch is building a list and which is not.
  • You want the review request and the win back email to send themselves rather than waiting for a quiet afternoon that never comes.
  • You want the list in Mailchimp automatically rather than exporting a CSV every few weeks.

Until then, stay where you are. Nothing on Starter expires to push you across, there are no overage charges on any plan, and the list you build stays exportable either way.

Compare Starter and Growth
Questions

Free retail WiFi marketing, answered

Some do and plenty do not, and it varies enormously by what you sell. A shopper comparing a price, reading a review, or checking a size on your own website has a reason to connect. Somebody buying a coffee and leaving does not. That is precisely why the free plan exists: 25 logins a month on your own shop floor will tell you your real answer in a fortnight, and it costs you nothing to find out.

No. VoqadoWiFi does not read transaction data, so it cannot attribute a sale to an email or report on basket size. What it gives you is a consented list, exportable to CSV, that you can join to your own sales data in whatever system already holds it. We would rather tell you that than let you buy a reporting feature that does not exist.

It is not footfall tracking. The portal captures what a shopper chooses to type and tick, nothing more, and it does not follow devices around the shop or record anyone who never joins the network. Consent is explicit and timestamped, the checkbox starts unticked, and the wording a shopper agrees to is written by you on your own splash page.

No. Starter is 1 location. Three shops belong on Growth, which is $49 a month covering 3 locations in one flat price rather than a fee per branch, and which adds location comparison so you can see which shop is actually building a list. Use Starter in your busiest branch first if you want to test the mechanic before committing the estate.

The messages that work in retail are the ones a shopper would have wanted anyway: first look at a sale before it goes to the window, a note when a line lands, an early hour on a launch day, an invitation to an evening in the shop. The platform will send whatever you write. On Starter you export the list and send from your own tool. On Growth the automations run on their own.

A clipboard needs a member of staff to ask at the worst possible moment, produces handwriting nobody can read, and holds a consent record you would not want to defend. The portal asks while the shopper is already looking at their phone, captures a typed address, and timestamps the permission. It also asks everyone, including the browser who was never going to reach your till.

Only if it is TP-Link Omada or Ubiquiti UniFi. Those are the two controller platforms VoqadoWiFi supports. Small shops very often run a consumer router from the broadband provider, and in that case the portal cannot authorise your customers today. Run the hardware compatibility checker before you spend an evening on this.

Today's browsers are already on their phones

They are standing in your shop comparing a price. Starter is free forever on 1 store and 25 guest logins a month, which is enough to find out whether your customers will connect at all before you budget a penny for it.

Works with TP-Link Omada and Ubiquiti UniFi controllers.

Claim the free retail plan

Two fields that matter and one you can skip. We reply with a link to set your password.

Free forever plan. No credit card and no sales call.

The free plan in general
How Starter compares to a 14 day trial, for any venue type.
Full pricing
Starter, Growth and Enterprise side by side, feature for feature.
Hardware compatibility checker
Find out whether the kit in your shop can run the portal.
Social WiFi for retail
The full retail product, including everything the paid tiers add.