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Hookah and cocktail lounges

Guest WiFi for hookah and cocktail lounges

A lounge visit is long, social and late. Guests sit for hours, arrive in groups, and come back on the same nights. That makes the WiFi login one of the few moments you can meet every person at the table, not just the one who booked it.

How does guest WiFi marketing work for a lounge?
Guests join your WiFi, pass an age check, and sign in on a branded page with their email and an unticked box for news. You keep a list of who actually came, by night, send every guest a review link a couple of hours later, and invite regulars back on the nights they already like.

Why lounges suit a WiFi login

Long sessions

A guest who stays for the evening reaches for their phone more than once. The login happens early, when they settle in, and the follow up can arrive while the evening is still going.

Groups, not individuals

The booking is made by one person; the table is several. A reservation system knows the organiser. The WiFi login can know everyone at the table who chooses to sign in, each with their own consent.

Ritual nights

Regulars tend to come on the same night of the week. Visit history in the guest list shows which night each guest favours, so a Thursday message can go to Friday regulars rather than to everyone.

What to collect at the door, and what not to

A lounge login, field by field
FieldWhyNotes
Age gateHookah and alcohol are age restrictedSet the minimum to your legal age; it runs before the form
EmailThe list itselfThe only field you truly need
First namePersonal follow upOptional
BirthdayBirthday tables are big group bookingsOptional; month and day are enough
Marketing consentPermission for news and offersSeparate, unticked, never bundled with the WiFi terms

Every extra field costs sign ins. Start with email and the consent box, add birthday when you are ready to run the birthday campaign, and leave phone off unless you will use it.

The first three campaigns

  • The review request, to every guest. VoqadoWiFi sends it two hours after the guest connects by default, which in a lounge often lands while they are still seated. Everyone gets the public review link; private feedback sits alongside it. Template.
  • The regulars’ night. Segment by the night guests actually visit and write to them the afternoon before: what is new, a table held, a guest DJ. News, not discounts, keeps full price regulars engaged.
  • The birthday table. A note a week before a guest’s birthday, offering to hold a table for their group. You are not inventing an occasion; you are making sure it happens at yours.

Promotional messages go only to guests who ticked the marketing box. The guest list exports as CSV at any time, and on the Growth plan it syncs to Mailchimp.

A real lounge on the platform

ANQOR Lounge Orlando, a cocktail lounge in Orlando, Florida, runs its guest WiFi on TP-Link Omada, and its guests sign in through a VoqadoWiFi branded login. We do not publish its numbers; the venue has not asked us to, and a lounge’s traffic is its own business. The customers page lists every venue on the platform, with its network and location.

Network notes for a lounge

  • Use a dedicated open guest SSID with guest isolation on, separate from staff, music and payment devices.
  • Dense, seated rooms with soft furnishings absorb signal; plan access point placement for where people sit, not where the bar is. Placement guide.
  • Set a per device rate limit so one guest streaming all evening cannot slow the room.
  • Pick a session length close to a typical visit, and a generous auto login period so regulars are waved through.

Setup guides: Omada and UniFi.

Questions

Can the WiFi login check that guests are old enough?
Yes. The portal has an age gate step you can switch on, with the minimum age set to whatever applies where you operate. It asks before the sign in form, and the birthday field can feed a birthday campaign later.
Will regulars have to sign in every night?
No. Within the auto login period, 30 days unless you change it, a device the platform recognises is let back on without the form.
Does the review request filter out unhappy guests?
No. Every guest gets the same public review link. You can offer private feedback alongside it, never instead of it.
What hardware does the lounge need?
TP-Link Omada or Ubiquiti UniFi access points with their controller. If you already run either, there is nothing to buy.
Who uses this today?
ANQOR Lounge Orlando, a cocktail lounge in Orlando, Florida, runs its guest WiFi login on VoqadoWiFi with TP-Link Omada. The full list of venues is on the customers page.

Keep reading

Venues on VoqadoWiFiPost visit email templatesGuest WiFi for barsAll industries

Product behavior described here is the platform default; each setting can be changed per location.

Start your lounge’s guest list free

One location and 25 guest logins a month on the Starter plan, no card. Works with the Omada or UniFi network you already have.

Free forever plan. No credit card and no sales call.