eero captive portal: built in only, no external portal
eero Business turns on a guest network with a captive portal. It is simple and it works, but eero’s own setup articles describe no way to send guests to a portal hosted anywhere else. Here is exactly what you get.
Not supported by VoqadoWiFi. Written from eero documentation read on 7 October 2026.
What eero Business is and who runs it
eero makes WiFi systems managed from the eero App. eero Business is a subscription bought in the app, built, eero says, for businesses with up to 100 connected devices, up to 50 employees and up to 7,500 sq. ft. of space. It adds Multi-SSID, Captive Portal, Bandwidth Limit and other features to a compatible eero network, and eero lists the Wi-Fi 6 and Wi-Fi 7 models it works with, including eero 6+, Pro 6E, PoE 6, eero 7, Pro 7 and Max 7.
When the subscription is active, eero creates an open, passwordless guest network with a captive portal. A network can have up to four SSIDs: one main, one guest, and two business or IoT networks. On the guest and IoT networks, devices cannot talk to each other.
Does eero support an external captive portal?
eero’s two eero Business setup articles walk through every captive portal setting, and none of them is an external portal URL. What you can set is the session duration (30, 60 or 90 minutes, up to a maximum of 24 hours), a logo (at least 200 by 200 pixels, PNG or JPEG, up to 5 MB) and custom terms of use (uploaded as a text file in the app). You manage it in the eero App or on eero Insight.
So the plain answer is that, as documented, eero keeps the portal in house. The guest accepts eero’s page, eero lets them on, and there is no hand off to a third party page where an email address could be collected. Absence from the documentation is not proof the feature can never exist, but there is nothing to build against today.
It also means the captive portal depends on the subscription. eero says that if eero Business ends, the guest network stays active but no longer has a captive portal.
Guest WiFi you can run on eero Business today
| Option | What it does | Source |
|---|---|---|
| Built in captive portal | An open, passwordless guest network with a splash page, created when eero Business is activated. | Vendor docs |
| Session duration | 30, 60 or 90 minutes, or up to 24 hours, before the guest sees the portal again. | Vendor docs |
| Logo | Shown on the portal; 200 by 200 pixels minimum, PNG or JPEG, 5 MB maximum. | Vendor docs |
| Custom terms of use | Your own terms on the portal, imported as a .txt file in the app. | Vendor docs |
| Separate business and IoT networks | Keep point of sale and staff devices off the guest network. | Vendor docs |
| Content filters on the guest network | Available to eero Business customers on the captive guest network. | Vendor docs |
For a small shop that wants guests to accept terms before browsing, this is enough, and it is already paid for if you have eero Business. What it does not give you is a guest list: eero documents no email collection and no export.
If you want a guest list on an eero site
Because eero documents no external portal, a portal based guest list on eero would mean putting different equipment in front of the guests: access points or a gateway that support an external portal. That is a hardware decision, not a setting, so weigh it against how much you would use the list.
If you are buying access points anyway, the TP-Link Omada and Ubiquiti UniFi guides show what VoqadoWiFi needs on the two platforms it supports.
VoqadoWiFi and eero Business: the honest status
VoqadoWiFi does not support eero Business today. VoqadoWiFi works with two controller platforms: TP-Link Omada and Ubiquiti UniFi. On those, the controller sends each new guest to the VoqadoWiFi login page as an external captive portal, and VoqadoWiFi asks the controller to open the network once the guest signs in.
This page describes what eero documents, so you can decide what to do with the hardware you have. It is not a setup guide for VoqadoWiFi, and nothing on it means VoqadoWiFi works with eero Business.
| Question | Answer |
|---|---|
| VoqadoWiFi status | Not supported by VoqadoWiFi yet |
| What the vendor calls the external portal | Captive Portal (built in only) |
| How access is granted, as documented | No external portal documented. The vendor documents a built in captive portal only. There is no setting that sends guests to a portal you host elsewhere. |
There is nothing for VoqadoWiFi to integrate with on eero as documented, because the portal is built in and has no external portal setting. If eero adds one, this page will say so.
If you are choosing hardware now, the TP-Link Omada setup guide and the Ubiquiti UniFi setup guide show exactly what VoqadoWiFi needs. If you are keeping your current hardware, its own options above work today without us.
eero Business questions
Does eero have a captive portal?
Can I use a third party splash page on eero?
How long does an eero captive portal session last?
What happens to the captive portal if eero Business is cancelled?
Does VoqadoWiFi work with eero?
Sources
Every eero fact on this page comes from these official pages, read on 7 October 2026. Menus and features change between releases, so check them against your own version.
Keep reading
eero is a trademark of eero LLC. VoqadoWiFi is not affiliated with, endorsed by, or sponsored by eero.