Guest WiFi hardware: set it up, then keep it working

Set up by brand and controller

Pick the brand, then the controller. The portal setting, the address the controller calls and what breaks all differ by controller, so each one has its own page.

Other brands: guides, not support

VoqadoWiFi does not work with these brands today. Where a guide exists it explains the vendor's own guest portal options from the vendor's documentation, so you can run guest WiFi on what you already own.

Not sure which brand you have, or which model family? The compatibility check gives the status and the next step for every brand above.

Before you switch it on

The checks that save a second visit to the venue.

• Hardware compatibilityPick your WiFi brand and model family: VoqadoWiFi status today and the next step, including brands we do not support.
• Walled garden domainsCopy ready pre authentication list with the reason for each entry
• Access points with an external portalWhat an external portal is and which controllers VoqadoWiFi works with
• Hardware compatibility checkerCheck whether your access points and controller work with an external portal.

When a guest cannot get online

Start from what the guest sees. Each page gives the cause, the check and the fix, with Omada and UniFi steps where they differ.

• Captive portal not showing on iPhone
• Portal loads but the WiFi never unlocks
• Guests see a certificate warning on the WiFi login
• Android says connected, no internet
• Captive portal keeps coming back after login
• Omada portal authorization error codes
• UniFi authorize guest returns 403
• Guests have to log in to the WiFi every day

All symptoms with their causes are on the troubleshooting index.

How the integration works

The product side: what VoqadoWiFi does on Omada and UniFi, and how the two platforms compare.

• Supported hardwareVoqadoWiFi runs as an external captive portal on TP-Link Omada and Ubiquiti UniFi.
• Omada vs UniFiWhich controller platform suits a small venue guest network.