Choose with confidence / Note 34
Score a social WiFi vendor demo
Use the same guest journey and evidence requests when comparing WiFi marketing providers.
Start with the decision.
A polished presentation can hide unanswered questions. A demo scorecard keeps the evaluation tied to your venue’s needs and separates a feature shown live from a feature described on a slide. It is a buyer’s worksheet, not a ranking of vendors.
Three moves to make.
Set your scenario
Describe your controller arrangement, venue count, expected volume and staff responsibilities. Use the same fictional guest journey in each demonstration.
Ask to see the task
Request the relevant welcome, contact preference, reporting view and support path. Mark each requirement as demonstrated, documented, unanswered or not available.
Record the dependency
Note plan restrictions, configuration needs and third-party services. Ask for current written confirmation where a capability affects the purchasing decision.
What it could look like.
Instead of scoring “analytics” as yes or no, ask the presenter to show how one completed test login appears in a report and explain the counting rule. That produces a more useful comparison than a broad feature checklist.
Make the idea concrete.
Use these five prompts with your team. The downloadable text worksheet includes the prompts, practical steps and review check. Save it, edit it or print it.
- RequirementRecord your decision and the evidence behind it.
- Evidence shownRecord your decision and the evidence behind it.
- Plan or setup dependencyRecord your decision and the evidence behind it.
- Open questionRecord your decision and the evidence behind it.
- Decision weightRecord your decision and the evidence behind it.
The final check.
Review the scorecard against must-have requirements before considering cosmetic preferences. Keep unanswered items visible.
Do not count a roadmap promise as a feature available for your launch.
Should every feature have equal weight?
No. Weight requirements according to the decisions and guest tasks your venue actually needs to support.
Meet your next connection.
See the guest journey in the interactive demo or prepare a setup plan for your venue. For current features and allowances, review the pricing page.