Free template, starting point
Guest WiFi acceptable use policy template
An acceptable use policy is the document you point to when a guest streams for six hours on a table for two, or when something worse happens. It only works if it describes rules your network can actually enforce.
What should a guest WiFi acceptable use policy include?
What is not allowed (illegal activity, attacking other devices or your systems, spam, and heavy use that crowds out other guests), what you may do about it, such as limiting speed or ending access, what you can and cannot see, and who to contact. Link it from your WiFi terms rather than pasting it into the login.
Not legal advice. This is a starting point, not legal advice. Laws on guest networks, data and marketing differ by country and state. Have it reviewed by someone qualified where you operate before you publish it. Replace everything in [square brackets] and delete anything that does not apply.
The template
[VENUE NAME] guest WiFi: acceptable use policy Last updated: [DATE] This policy applies to everyone who uses the guest WiFi at [VENUE NAME]. It forms part of our WiFi terms of use at [LINK TO TERMS]. You must not use the network to: 1. Break any law, or access, store or share illegal content. 2. Infringe copyright or other rights, including by downloading or sharing material you do not have the right to. 3. Access, scan or attack other guests' devices, our systems, or any other network. 4. Send spam or bulk unsolicited messages. 5. Distribute malware, or try to get around our network controls or the WiFi login. 6. Harass, threaten or defraud anyone. 7. Use so much of the connection, for example with large downloads or continuous streaming, that other guests cannot use it. [ADD ANY SPECIFIC LIMITS, e.g. a per device speed limit.] What we may do To keep the network safe and fair we may limit speeds, block certain sites or services, end your session, or refuse access, without notice. Where the law requires it, we may cooperate with the authorities. What we can see Our network records technical data such as your device's MAC address and when you were connected. [STATE WHETHER YOU APPLY CONTENT FILTERING OR KEEP CONNECTION LOGS, AND FOR HOW LONG.] Our privacy notice at [LINK TO PRIVACY NOTICE] explains what we collect when you sign in. Questions or reports Contact [CONTACT EMAIL OR PHONE], or speak to a member of staff.
Plain text, free to copy and edit, no sign up. Last reviewed 7 October 2026.
What to change before you use it
- Rule 7 is the one that matters day to day. If you set a per device speed limit on the guest SSID, say what it is.
- Only claim filtering or logging you actually do. If you do neither, say so plainly in “What we can see”.
- Keep guest isolation switched on in your controller. It is what makes rule 3 enforceable rather than aspirational.
The background
The reasoning behind this template, with the decisions it asks you to make, is in the acceptable use policy guide on the blog.
Questions
Where should the policy appear?
Link it from the WiFi terms that guests accept on the login. Do not paste the whole policy into the login window.
Can I enforce bandwidth rules without an argument?
Yes. Set a per device rate limit on the guest SSID in Omada or UniFi, then the network enforces rule 7 and nobody has to.
Keep reading
Put this on a branded WiFi login, free
Link your terms and privacy notice from the login, keep marketing consent separate, and keep the guest list. One location and 25 guest logins a month, no card.