Email campaigns and automation
What to send the guests who said yes, and when. These articles cover welcome and birthday messages, win back timing, segmentation, subject lines and keeping mail out of the spam folder.
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All 20 articles, newest first
- Send Your Guests an Email Before Their Birthday
Why a birthday email is one of the best automated messages a venue can send, what to include, which incentive to offer, and how to set it up from guest WiFi data.
· 5 min read - Growing Guest Loyalty With Marketing Automation
How venues use one off campaigns and automated, event triggered emails to build guest loyalty, with a worked birthday example built on guest WiFi data.
· 5 min read - 5 Methods for Tracking Engagement
How email tracking tools work, the five metrics that matter more than open rates, how to choose a tracker, and tips for writing emails people engage with.
· 7 min read - Essential Data to Fuel Your Campaigns
The email marketing data worth knowing, from usage and ROI to personalization and consumer behavior, with sources, caveats, and how to benchmark your own campaigns.
· 7 min read - Essential Data, Trends, and Recent Developments in Email Marketing
The email marketing developments that matter now: Gmail and Yahoo sender requirements, AI in the inbox, privacy changes to open tracking, and design trends.
· 7 min read - How to Attract and Win Customers
Why mass email marketing stopped working, how it differs from targeted email, and a six step plan for bulk emails that customers actually want to read.
· 9 min read - How To Test Email Campaigns Using 3 Different Tools
Why testing email campaigns pays off, how to run an A/B test in three steps, and how to test in ActiveCampaign, Campaign Monitor and Mailchimp.
· 8 min read - Tools and Strategies for Achieving Success
What email campaign management involves, tools to manage campaigns, how to choose one, how to price the service, and six strategies for better results.
· 8 min read - Twelve Restaurant Email Templates for WiFi Guests: Welcome, Second Visit, Birthday, Win-Back
Copy 12 restaurant email templates for welcome, second visits, birthdays and win-backs, with permission checks, timing rules and measurement tips.
· 8 min read - Email Deliverability for Hospitality: SPF, DKIM, DMARC, and List Hygiene That Works
SPF, DKIM, DMARC, and list hygiene decide whether venue emails reach the inbox. A practical deliverability guide for operators mailing WiFi-captured lists.
· 10 min read - Email Open Rates on Hospitality WiFi Lists: What to Expect
Industry email benchmarks show hospitality averaging about 21.5% open rates. Why WiFi-captured lists should do better, and how to measure your own against the benchmark.
· 7 min read - WiFi Email List Segmentation: The 5 Segments That Drive 80% of Revenue
Not all WiFi subscribers are equal. The top 5 behavioral segments from your WiFi data account for the vast majority of campaign revenue, here's how to find and target them.
· 8 min read - WiFi Drip Campaign Automation: Set It Up Once, Earn Revenue Forever
The best WiFi marketing programs are 80% automated. Here's how to build a drip campaign system that runs without manual intervention, and keeps earning as your list grows.
· 8 min read - The Complete WiFi Marketing Campaign Calendar: 52 Weeks of Revenue Opportunities
A month-by-month WiFi campaign calendar built for hospitality venues. Timed to consumer behavior, seasonal moments, and venue-specific revenue gaps.
· 10 min read - 47 Email Subject Lines for WiFi Marketing That Actually Get Opened
Subject line patterns for hospitality emails to WiFi-captured lists, grouped by goal, with the reasoning behind each. Test them on your own list.
· 5 min read - Win-Back Email Campaigns for Lapsed WiFi Guests: The 30-60-90 Framework
At 30 days without a visit, a guest is cooling. At 60 days, they've likely found an alternative. At 90 days, you're fighting amnesia. This framework catches them at each stage.
· 7 min read - Birthday Campaigns from WiFi Data: The Highest-ROI Campaign in Hospitality
Birthday emails from WiFi-captured data have 86% open rates and 31% redemption rates on average. Here's how to set one up, what to offer, and how to measure the return.
· 7 min read - The WiFi Welcome Email Sequence That Converts 34% of First-Time Visitors Into Regulars
Your welcome email is the most important message you will ever send a WiFi subscriber. This is the exact 3-email sequence that drives first-visit to second-visit conversion.
· 9 min read - Mailchimp + WiFi Marketing: Automating Your Guest List Sync
Mailchimp is the most common email platform for venue WiFi marketing. Here's how the sync works, how to organize your audience, and how to set up the automations that run on autopilot.
· 6 min read - Setting Up Resend for WiFi Marketing Transactional Emails
Resend is replacing Mailchimp for transactional sends in many WiFi marketing stacks. Here's why, and how to set it up with VoqadoWiFi in under an hour.
· 6 min read
Other topics
- Setup and networking11Controllers, captive portal setup, VLANs, bandwidth and coverage
- Captive portal and login design9Login page fields, branding, languages and opt in wording
- Reviews and reputation8Review requests without gating, feedback and Google Business Profile
- Analytics and measurement17Repeat visits, dwell time, retention and campaign attribution
- Privacy, consent and security8GDPR, CCPA, consent records, retention and data security
- Venue playbooks12Restaurants, hotels, bars, cafes, gyms, salons and more
- WiFi marketing strategy19First party data, ROI, multi location groups and getting started
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